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Elements and Performance Criteria

  1. Prepare for work
  2. Review time requirements
  3. Review part requirements
  4. Review subcontract specialist services work
  5. Agree on quotation with repairer
  6. Finalise quotation review

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Quotationsmust include:

customer details

labour cost estimates

replacement parts required and their cost

subcontracted or specialist work

vehicle details

work to be performed.

Repair workmust include:

all vehicle damage, including minor and extensive damage.

Legal requirementsare to be in accordance with applicable commonwealth, state, or territory legislation, regulations, certification requirements and codes of practice, andmust include:

environmental regulations

intellectual property.

Safety requirementsare to be in accordance with applicable commonwealth, state or territory Workplace Health and Safety Act or Occupational Health and Safety Act andmust include:

ensuring safe location of vehicle to be inspected

following workplace safety procedures

identifying potential safety hazards.